Trustly Casinos
Trustly is a pay-by-bank method that connects straight to your bank account. It costs the player nothing to use, for either deposits or withdrawals, and it operates across Europe, the UK, the United States, Australia and Canada. Whether a specific casino’s cashier actually offers it is a separate question, one only the cashier page itself can answer. Trustly’s own transfer takes minutes on either leg. A withdrawal still sitting in “pending” has paused in the casino’s approval queue. That happens before Trustly gets the release.
Best Trustly Casinos in 2026
The table above pulls from a live casino database, filtered to brands that list Trustly at the cashier for your region. It reflects what’s actually offered today from current cashiers, avoiding stale data. A logo in the banking section alone doesn’t prove the method works end to end. Four checks separate a casino that genuinely runs Trustly from one that just added the badge.
Trustly must appear for both withdrawals and deposits. Plenty of cashiers take Trustly in and quietly route your winnings out through bank transfer or card instead. The casino’s licence has to hold up on its own merits; Trustly being in the cashier says nothing about whether the operator is legitimate. The player’s side should carry no fee, since Trustly itself charges consumers nothing. Any surcharge at the cashier comes from the casino, and it costs the brand points here. Clicking Trustly should redirect you to an actual bank login. A manual form asking you to type your account and sort code is a bank-transfer request masquerading as Trustly.
What Trustly Is and Where It Works
Trustly Group AB is a Stockholm-based payment company founded in 2008, and what it sells is not a wallet but a bank connection. Rather than storing your card number or holding a balance the way a wallet does, Trustly plugs into open banking rails. You authorise transfers straight from your own bank login. The casino’s cashier redirects you to your bank or app. You confirm the amount. Money moves account to account. Card details never pass through the casino’s systems, since there are no card details in this flow to begin with.
Regulation follows your banking location, independent of the casino’s licensing jurisdiction. In its home market, Trustly is an authorised payment institution supervised by Finansinspektionen, the Swedish financial regulator. In the UK, the entity handling the transfer is Trustly UK Limited, an Authorised Payment Institution regulated by the FCA under firm reference number 1005703. In the United States, oversight is fragmented across state-specific compliance regimes, with Trustly unpublished on which states it covers individually.
Geographically, Trustly’s own materials list Europe, the UK, the United States, Australia and Canada as active markets, with payouts reaching more than 30 markets worldwide. The Australia and Canada expansion dates to 2020, according to the company’s public history; Trustly’s own site lists the markets but doesn’t carry the year. That’s a statement about where the company operates. It is not a guarantee that any particular casino’s cashier in Australia or Canada actually lists Trustly. The cashier page is the only proof that counts, and the checks in the section above are how to run it yourself. New Zealand is unconfirmed. No official Trustly source lists it as an active market. For New Zealand players, POLi is the more reliably documented option.
How to Deposit with Trustly
Funding an account through Trustly skips the part of online banking most players dread, typing a card number into a form. Once your casino account is open, the flow looks like this.
- Open the cashier and select Trustly from the deposit methods.
- Choose your bank from the list Trustly shows you.
- Log in with your normal online banking credentials, or your banking app if that’s how your bank handles logins.
- Confirm the amount and authorise the transfer, using whatever two-factor step your bank requires: a fingerprint, a face scan, or an app-generated code.
- Return to the cashier. The balance updates once your bank confirms the payment.
The first time I ran this flow, the redirect into my banking app felt more like paying a utility bill than funding a casino account. Same login screen, same face-ID prompt, no card-entry field anywhere in sight. Identity checking rides on the back of that same login, too. Your bank already verified who you are before it let you log in, so Trustly doesn’t ask for a separate round of ID uploads at the deposit stage. Trustly reports its average deposit settling in around nine seconds, with the funds counted as instantly settled. That figure describes Trustly’s own leg of the transfer.
How Withdrawals Work
Trustly handles both deposits and withdrawals. A separate product, Trustly Payout, sends withdrawals straight back to the player’s bank account across more than 30 markets, completing the full deposit-and-cash-out cycle beyond just funding.
The two-leg split matters crucially, since conflating the two is the single most common mistake in how this method gets described online. Trustly reports that 95% of the payouts it processes settle in five minutes or less, with a 99.6% success rate. That figure describes Trustly’s own transfer, timed from the moment the casino releases your funds to Trustly. It doesn’t measure time your money spends in “pending” before that release happens. The wait most players actually feel comes from the casino’s own review and KYC queue, and its length is set by that casino’s terms and by how far along your account verification already is. Every payment method goes through that same step, regardless of how fast the rail underneath it moves.
When I requested a payout once and watched it sit in pending status well into the next day, that wait was entirely the casino’s own review process. The moment the status flipped to approved, the money showed up in my account within minutes, matching what Trustly reports for its own leg. The slow part and the fast part of a Trustly withdrawal are two different companies doing two different jobs. If you want to speed up your own payouts, the lever that actually moves is getting identity verification done early, before you ever request a cash-out.
Fees, Limits and Speed
Trustly publishes some figures about itself and stays quiet on others, and the gap between the two is exactly where casino-specific terms fill in. The table below separates what Trustly states from what the casino, or your bank, actually decides.
| Detail | Trustly’s published figure | Who actually sets it |
|---|---|---|
| Player fee | None, Trustly states its service is free for consumers | Any charge you see comes from the casino or your bank, not Trustly |
| Deposit min/max | Not published | The casino’s own cashier limits |
| Withdrawal min/max | Not published | The casino’s own cashier limits |
| Deposit speed | About 9 seconds on average, instant settlement | N/A, this is Trustly’s own reported figure |
| Withdrawal speed (once approved) | 95% settle in 5 minutes or less, 99.6% success rate | N/A, measured on Trustly’s side, after the casino releases the funds |
Trustly doesn’t publish its merchant pricing either, so whatever a casino pays Trustly to process transactions stays between the two of them. It isn’t a number this page can source, and any competitor quoting a specific merchant rate is guessing. Read the specific casino’s own cashier page for the real deposit and withdrawal limits before you commit an amount, because Trustly’s own materials simply don’t set them.
Trustly Pay N Play: Casinos Without Registration
Pay N Play is Trustly’s gambling-specific product, launched in 2016. By 2022 it was running at more than 200 gambling brands. The idea is to collapse three separate steps, creating an account, verifying your identity and making your first deposit, into one bank authorisation.
At a standard casino, you fill in a registration form, wait for an email confirmation, sometimes upload ID documents, and only then reach the cashier. At a Pay N Play casino, the deposit button is the registration form. You pick your bank, confirm the transfer, and that same authorisation both creates your account and satisfies identity verification, because your bank already confirmed who you are before Trustly ever passed that data along. There’s no separate signup screen waiting behind the deposit button, and no second identity check layered on top of the one your bank just performed.
The trade-off is availability. Pay N Play only works where a casino has built its onboarding specifically around Trustly, so treat it as a niche feature most Trustly-accepting brands don’t support. Where it’s offered, it’s the fastest path from never signed up to playing that this page covers.
Is Trustly Safe?
On paper, Trustly’s security posture is stronger than most payment methods a casino cashier offers. The company holds ISO 27001 certification, undergoes a SOC 2 audit, carries TÜV Saarland accreditation, runs annual penetration testing, and operates under GDPR. The open-banking architecture itself is PSD2 compliant in the EU/EEA and structurally keeps card details out of the picture entirely. Casinos receive zero card data and have nothing sensitive to leak from this flow.
None of this is marketing copy sitting on top of a weak foundation, either. The regulators behind Trustly, from Finansinspektionen down to the FCA, actively supervise the entity moving your money, the same way they would any bank. That’s a different level of oversight than a casino’s own payment page can claim on its own.
What Trustly’s security doesn’t cover is the casino on the other end of the transfer. Trustly can guarantee the transfer itself is clean, encrypted and never touches your card details. It cannot guarantee the operator you’re depositing into is licensed, pays out reliably, or handles your funds honestly once they land in its account. That’s a separate check, and it’s the reason the four criteria in the first section exist independently of anything Trustly does or doesn’t certify.
What Shows Up on Your Bank Statement
The first time a payment shows up on your statement labelled differently from the casino you actually played at, it can feel like a mistake or fraud. What’s usually going on is routine. Trustly has been an active acquirer, buying PayWithMyBank in 2019, Ecospend in 2022 and SlimPay in 2023. Depending on which entity processed your transaction and where you bank, the statement name can trace back to Trustly itself, one of these acquired brands, or a payment-processor label distinct from the casino’s own branding.
There’s no single descriptor string this page can hand you, because Trustly doesn’t publish one and it varies by region and by which underlying entity handled the transfer. If a line item genuinely doesn’t match anything you recognise, the fastest way to confirm it is legitimate is to open your bank’s transaction detail view. Most banking apps show a merchant category or reference number alongside the name; cross-check that amount and timestamp against your casino’s own transaction history. That combination clears up the large majority of “who charged me this” moments without needing to contact anyone.
When Your Bank Won’t Connect
A failed connection to Trustly almost never means your money vanished. It means the handshake between your bank and Trustly’s open-banking rail didn’t complete, and there are a handful of usual suspects. Trustly connects to more than 12,000 banks and reaches around 650 million consumers, which covers the large majority of mainstream banks across its markets. A smaller regional bank, a business account, or certain prepaid or challenger-bank products can still sit outside that coverage.
The most common failure is a timed-out strong customer authentication step. Your bank sends a two-factor prompt, an app notification, a code, or a biometric check, and if you don’t confirm it within the window your bank sets, the transfer drops and you have to start over. Beyond that, check whether your specific account type is supported (banks may exclude some savings or joint accounts, not Trustly). Verify your banking app is updated and you’re on a trusted network. Banks block third-party redirects from unusual connections. Retrying on your normal network with 2FA ready resolves most of these issues.
Trustly vs Zimpler, Brite and the E-Wallets
Trustly isn’t the only pay-by-bank option, and it isn’t always the widest-covering one for a given player. The alternatives differ in coverage, payout support and player fees.
| Method | Coverage | Deposit speed | Withdrawals | Player fee |
|---|---|---|---|---|
| Trustly | Europe, UK, US, AU, CA; payouts in 30+ markets | ~9 seconds average, instant settlement | Yes, via Trustly Payout | None (Trustly’s own charge) |
| Zimpler | Sweden, Finland, Brazil only | Not documented | Not documented | Not documented |
| Brite | Nordic region, Sweden-based | Not documented | Not documented | Not documented |
| Skrill | Wide, gambling-focused coverage | Not documented | Yes | Fees can apply |
| Neteller | Wide, gambling-focused coverage | Not documented | Yes | Fees can apply |
Zimpler and Brite share Trustly’s basic model, an instant bank-to-bank transfer with no card, yet both remain confined to a narrow set of markets, mostly the Nordics. That’s the gap Trustly’s broader footprint closes for anyone playing outside Sweden, Finland or Brazil. If you’ve been comparing the two directly, the Zimpler casinos page shows where that method prevails on its home turf. Skrill and Neteller take the opposite approach. They reach more countries and settle withdrawals reliably, though both charge fees while Trustly’s charge structure stays free for players. Choosing Trustly means nothing to pay on Trustly’s own leg, across a narrower though still substantial list of countries.
If Trustly Isn’t at Your Cashier: Alternatives by Country
When Trustly doesn’t appear in a specific casino’s cashier, options still exist. Which alternative makes sense depends heavily on where you’re banking from.
In Australia, PayID is the closest equivalent, an instant, free, bank-linked transfer system built for the local market, worth checking before assuming a casino simply doesn’t support fast bank payments. In Canada, Interac e-Transfer is the default most Canadian-facing casinos already run, and the Canada payment methods page covers the full set of options for Canadian players specifically. In New Zealand, Trustly isn’t confirmed in the company’s official markets. POLi is the reliably documented bank-transfer option for this region. In the US, Trustly does operate, but its state-by-state compliance means coverage varies more than the other markets on this page. If it’s missing from a specific cashier, checking the casino’s other bank-transfer or card-based options is the practical next step.
For every payment method this page doesn’t cover directly, the payment methods hub has the full breakdown.
How We Rank Trustly Casinos
The four checks in the first section are the pass/fail gate. A casino that fails any of them, most often the deposit-only trap or the fake bank-redirect, doesn’t appear in the table at all, regardless of how it scores anywhere else. What separates the brands that do clear that gate is weighting, layered on top of those same four checks and refined from previous versions.
Withdrawal support, once a casino clears the gate, still carries more weight than deposit support alone, because a method that only moves money in one direction solves half the problem a reader came here to solve. Licensing is scored independently of Trustly’s own presence in the cashier; the operator’s own regulator decides whether a brand belongs on a payment-method page at all, and Trustly being available says nothing about that. Cashier behaviour we have actually clicked through counts for more than what a brand’s marketing claims. Nothing here is scored from a screenshot supplied by an affiliate program. Every listing gets rechecked against its live cashier, and if Trustly disappears from a brand’s banking page between checks, that casino drops out of this page until it reappears.
Frequently Asked Questions
Is Trustly safe to use with my bank account?
Yes, on the security side. Trustly holds ISO 27001 certification, a SOC 2 audit, TÜV Saarland accreditation, and runs annual penetration testing under GDPR, and its open-banking architecture means your card details never pass through the casino at all. What that security doesn’t cover is the casino itself; its licence and payout track record are a separate check from anything Trustly certifies.
How long does a Trustly withdrawal take?
It depends which leg you’re asking about. Trustly reports that 95% of the payouts it processes settle in five minutes or less, with a 99.6% success rate, but that’s measured from when the casino releases your funds. The wait most players feel is the casino’s own review and identity-check queue, which runs before that release happens. Check the cashier terms of the casino you play at, since each one sets its own window.
Does Trustly charge a fee?
Not to you. Trustly states its own service is free for consumers on both deposits and withdrawals. Trustly doesn’t publish what it charges casinos on the merchant side, and any fee you personally see added at the cashier comes from the casino or your bank.
Can I use Trustly in Australia or Canada?
Trustly expanded into both markets in 2020, so the company operates there. Whether a specific casino’s cashier actually lists Trustly for your account is a separate question. Corporate market presence differs from cashier availability, so check the individual casino’s banking page before assuming.
What is Trustly on my bank statement?
It can appear as Trustly itself, or as one of the companies Trustly has acquired: PayWithMyBank, Ecospend or SlimPay, depending on which entity processed your transaction and where you bank. There’s no single fixed descriptor, so cross-checking the amount and timestamp against your casino’s own transaction history is the fastest way to confirm a line item is legitimate.
What is Trustly Pay N Play?
Trustly’s product for gambling specifically, live since 2016 and scaled to over 200 brands within a few years. It merges account creation, identity verification and your first deposit into one bank login, so there’s no separate signup form between the deposit button and the casino lobby.
Reviewed by Eva de Jong, Banking & Payments Editor · Updated August 2026
