Overview of Platinum Play

Multiple gaming platforms are now available in Canada, and Platinum Play online casino shows promise. The website was established back in 2004 and is owned by Baytree Limited. The Alderney Gambling Control Commission licenses this company. As a trusted online casino, it offers a variety of games and bonuses.

Our Platinum Play rating for withdrawal speed, security, and assistance is also good. We liked that its customer support is helpful and available 24/7 via live chat. Keep reading this Platinum Play overall rating to find out more.

Overall Rating	4.0/5.0   ⭐⭐⭐⭐
Withdrawal Speed	4.0/5.0   ⭐⭐⭐⭐
Bonuses & Offers	3.0/5.0   ⭐⭐⭐
Security	4.0/5.0   ⭐⭐⭐⭐
Software & Games	4.0/5.0   ⭐⭐⭐⭐

Advantages and Disadvantages

Like all casinos we review, this website has its hits and misses. Here are some of the strengths and weaknesses of Platinum Play Casino.

Games and Software Providers at Platinum Play

Game Categories and Availability

With over 1,200 titles in the lobby, Platinum Play online casino has a diverse range of releases. We found game categories like slots, table games, live dealer games, arcade, bingo, and tournaments. Each section lets you play on different designs and back stories.

Our team was also impressed that most Platinum Play games are available in demo modes. This allows you to try available Platinum Play games without making a deposit.

Games	Number of Games	Popular Options
Slots	1,100+	12 Pots of Gold Drums, Amazing Link Zeus, Howling Riches
Table games	40+	Classic Blackjack, Low Stakes Roulette, No Commission Baccarat
Video poker	15+	Deuces Wild Poker, Triple Double Bonus Poker, Jacks or Better, Joker Poker
Live Casino	80+	Azure Roulette, Speed Blackjack, Mega Wheel, Snakes & Ladders Live, Baccarat

Featured Game Providers

Software providers tell us what to expect in the casino lobby. Platinum Play has partnered with top software providers like NetEnt, Evolution, and Microgaming (now Games Global). With such names, you should expect high-quality games with engaging graphics. Play’n GO fans may be disappointed, as we didn’t find any of their titles.

Platinum Play gaming experience is also reliable, and the games run smoothly. Here are some titles from partnered game developers.

Provider	Notable Titles
Games Global (Microgaming)	Rainforest Gold, Jack and the Beanstalk Remastered
Pragmatic Play	Big Bass Splash, Bustin’ Beavers, 9 Pots of Gold
NetEnt	Starburst, Blood Suckers
Evolution	Live Lightning Roulette, Live Monopoly Big Baller, Live Casino Hold’em
Red Tiger Gaming	Piggy Riches Megaways, Bonanza Farm Rush Express, Year-Round Riches: Cluster Buster

Bonuses and Promotions

Please check T&C to make sure is allowed.

Bonus	Type	Code	Play
$/€ 800 Welcome Bonus	WB		Play

Welcome Bonus

New players receive a 100% match welcome bonus of up to $800 on the first three deposits. You’ll also get 10 free chances to win $1,000,000 daily. 

The first deposit matches 100% up to $400. The second and third deposits match 100% up to $200. Note that a minimum deposit of $10 is required to claim these deposit bonuses. 

Like other Platinum Play promotions, winnings from this deposit bonus are subject to a 70x wagering requirement. Unlike other casinos, it doesn’t include any free spins.

Bonus Wheel

This offer will be available after you have successfully claimed the welcome offer. It allows players to spin the bonus wheel once every four hours. You’ll be constantly rewarded with various bonuses. They include loyalty points, free spins, bonus credits, and a fast-forward.

Loyalty Program

Players are added to the loyalty program automatically when they join. Platinum Play rewards 2,500 points, which puts you in the Bronze level. You collect more ranking units by playing more games. You can exchange it for Platinum Play credits if you get enough loyalty points.

VIP Program

A few selected players may be invited to the exclusive VIP program. Members enjoy tailored promotions, professional VIP hosts, and elite invitations. Only specific chosen players will be able to join this exclusive VIP program. Platinum Play doesn’t allow players to send invite requests. 

Other Bonuses

Apart from the promotions listed above, Platinum Play lets you claim offers every 24 hours. The type of reward changes, and the bonus amount isn’t fixed. However, you can expect to find incentives like reload bonuses, cashback, and a free bonus wheel spin.

Payment Methods and Transaction Policies

Deposit and Withdrawal Options

The casino accepts various deposit methods. Available options include card payments and e-wallets like Gpay, Skrill, and Neteller. However, we were a bit disappointed that the casino doesn’t accept cryptocurrencies. 

Deposit Methods	Minimum Deposit
Credit cards	$10
Debits cards	$10
Gpay	$10
PayZ	$10
Skrill	$10
Neteller	$10

You must follow several withdrawal policies. The maximum amount you can withdraw weekly is $4,000. Also, direct bank transfers charge a $5 fee for amounts below  $500.

Withdrawal Methods	Withdrawal Time	Minimum Withdrawal
Credit cards	4-10 working days	$50
Debits cards	4-10 working days	$50
Gpay	2-8 days	$50
PayZ	2-8 days	$50
Skrill	2-8 days	$50
Neteller	2-8 days	$50

Speed and Security of Transactions

Deposits are instant for all payment methods. However, withdrawals take longer depending on the payment option you use. For fast payouts, we recommend e-wallets that process cashouts in 2-8 working days. Withdrawals to your bank account can take 4-10 working days.

Platinum Play payment security has implemented various encryption protocols to ensure secure transactions. It also complies with the licensing authority’s requirements to provide protection.

Mobile Experience and Performance

Gambling on mobile devices has been on the rise in the past few years. Although no Platinum Play app exists, you can still play games on smaller screens. You can access the mobile casino using a browser that adapts to the screen size.

We liked the mobile gaming experience during our review, as the pages loaded quickly. All the features of the desktop version are available. The design is also intuitive, with quick shortcuts to find games and access your profile.

Customer Support and Accessibility

While playing games at Platinum Play online casino, you may face some issues that require assistance. The platform has a detailed Help Centre that you can access by clicking the icon on the top right. You’ll find information about the Bonus Wheel, withdrawals, verification, deposits, and more.

If you don’t find what you’re looking for, you can contact customer care through the live chat option. Note that there’s 24/7 support for further assistance. The casino also has email support for prolonged issues. You can email them at complaints@playersupportcenter.com to resolve them in more detail.

Responsible Gambling Resources

Platinum Play online casino has a dedicated responsible gaming page with plenty of helpful information. This section provides comprehensive details on popper gambling and your gaming history. It also has questions that can help players self-test by answering some questions.

We were also impressed by the gambling control tools you can use to manage your gameplay. These include an option to set daily, weekly, or monthly gambling limits. If you have a serious problem, you can use the temporary and permanent self-exclusion options. Alternatively, the casino encourages players to speak to professional services like Safer Gambling.

Security and Licensing

Licensing and Regulatory Compliance

While evaluating websites, we check their casino licensing to ensure they adhere to Canadian standards. Platinum Play Casino is licensed by the Alderney Gaming Control Commission to guarantee fair play. Additionally, it has received accreditation from eCOGRA, an independent organization that conducts RNG testing.

Player Data Protection

Platinum Play takes all precautions to ensure the safety of your information. The website has implemented several data protection policies to prevent unauthorized access. Our review found physical and technological safeguards that ensure secure gaming.

The security and privacy policy page lists the following industry-standard controls: 

• A safe network topology that prevents cyber attacks and breaches.
• Encrypted communication across the internet using 256-bit SSL encryption.
• Access control using personal credentials.
• Allows external and internal security audits to ascertain its security.

Final Verdict on Platinum Play

Our Platinum Play review summary highlights why this casino is a solid choice. Despite its promising features, the casino has its pros and cons. Players will find a user-friendly online casino licensed in Canada.

Its best online casino features include diverse games, robust security, and useful responsible gambling tools. However, some players may not like the high wagering requirements. We also didn’t find a mobile app, but Platinum Play is optimized for all devices. Still, the gambling platform deserves a try by Canadian players.

FAQs

How secure is Platinum Play Casino for players?

The gaming platform is licensed under the Alderney Gambling Control Commission. It also has 256-bit SSL encryption, keeping your information secure. So, it’s well secured.

Are any no-deposit bonuses offered at Platinum Play Casino?

No, all available incentives require a certain minimum deposit.

What is the typical processing time for withdrawals at Platinum Play Casino?

If you withdraw funds to your bank account, you’ll receive them within four to 10 working days. However, for web-wallets, cashouts show up within two to eight working days.

Which gaming options does Platinum Play Casino feature?

Our review found slots, table games, arcade, bingo, jackpots, and tournaments sections.

Can I use PayPal to fund my Platinum Play Casino account?

No, the casino doesn’t support PayPal deposits and withdrawals. However, you can use other e-wallets, such as Skrill and Neteller.

Is real-money wagering supported at Platinum Play Casino?

Yes, you can deposit, choose a game you like, and place real-money wagers on all games.

Do I need to install software to enjoy Platinum Play Casino titles?

No, the platform has an optimized website available on desktop and mobile devices. Every page loads, and games load quickly in our tests.

Does Platinum Play Casino provide free spins promotions?

Yes, the casino may reward free spins if you spin the bonus wheel.

Sites similar to Platinum Play Casino

If you like Platinum Play Casino, we suggest to discover sister-casinos from Buffalo. You may expect similar quality of games, design and features.

Brand	Bonus	Type	Code	Play
	$ 750 Welcome Bonus	WB		Play
	$/€ 1000 Welcome Bonus	WB		Play
	$ 200 Welcome Bonus	WB		Play
	$ 350 Welcome Bonus	WB		Play
	100% Bonus	WB		Play
	$/€ 600 Welcome Bonus	WB		Play
	$/€ 1500 Welcome Bonus	WB		Play
	$ 1000 Welcome Bonus	WB		Play
	$/€ 800 Welcome Bonus	WB		Play

More Casinos from 2004 year

Platinum Play Casino was launched in 2004. Check out which brands were launched same year in table below.

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