Overview of Casumo Casino

Casumo Casino is a gambling platform founded in Sweden in 2012. It is owned and operated by Pret Play Limited, a company licensed by the Alcohol and Gaming Commission. As a trusted online casino, Casumo has won multiple awards. This includes the 2022 EGR Award for the Best Customer Services Operator.

Apart from winning, it was shortlisted in various categories for consecutive years. These include the 2024 EGR Award for Operator of the Year and Marketing Campaign. With such recognition, players’ security is assured.

Our Casumo Casino rating is 4.5 based on a comprehensive review. We liked the withdrawal speed, especially for e-wallets. New players can also claim up to $2,000 and 99 free spins. Keep reading this Casumo Casino overview to find out more.

Here’s a quick look at the casino’s key info.

Overall Rating	4.5/5
Withdrawal Speed	4.7/5
Bonuses & Offers	4.3/5
Security	4.5/5
Software & Games	4.5/5

Advantages and Disadvantages

When choosing an online casino, you should consider its hits and misses. Here are the strengths and weaknesses of Casumo Casino.

Games and Software Providers at Casumo Casino

Game Categories and Availability

Online casinos need to have an extensive list of titles for players. We found 3,000+ popular options from top software developers on this website. 

The collection of Casumo Casino games comprises slots, table games, and live dealer games. All this is available whether you’re in Toronto, Ottawa, or other cities. Such a lobby will always keep you engaged with plenty of choices. The slots section usually covers various themes and storylines. 

We were impressed by the website design, which included various game categories. This was helpful, especially if you’re new and haven’t found your favourite options. They include Popular, Top Games, New, Exclusive, and more. 

The search button was also a clever addition. Using this option, you can search or filter games by provider. We used the list of software providers to find some games for tests. Players will also find a dedicated Casumo sports betting section.

Games	Number of Games	Popular Options
Slots	3,300+	Legacy of Gems, Happy Tavern, Money Card 2, Blaze Buddies
Table Games	75+	Sic Bo, Plinko, American Roulette, Keno
Video Poker	5+	Casino Hold’em, Three Card Poker
Live Games	40+	Blackjack 7, Roulette, Live Baccarat, Caribbean Stud Poker

Featured Game Providers

Although online casinos offer games, reliability depends on partnered software providers. Platforms with multiple best developers have a diversified portfolio and comply with local regulations. While writing this Casumo review, we found they’ve partnered with several top developers.

The list includes NetEnt, Play’n GO, Microgaming (Games Global), Relax Gaming, and Playtech. With such names, you should expect intuitive graphics and creative storylines. Another reason to look for variety is the distinctive promotions from developers. With Casumo Casino gaming selection, you’ll surely have much to explore and enjoy.

Provider	Notable Titles
Play’n GO	Clash of Camelot, Fire Joker, Casino Hold’em, Bolt Lightning Firestorm.
Games Global	3 Lucky Rainbows, Links of Glory, Fruit Salad, 3 Glittery Diamonds.
Relax Gaming	Book of Power, Giants & Sheeps, Glyph of Gods, Money Cart 4.
Playtech	3 Card Brag, Andar Bahar, Big Bad Wolf, Multiplayer Blackjack.
NetEnt	Classic Blackjack, Starburst, Bee Hive Bonanza, Gonzo’s Quest.
Playson	Book of Gold, 3 Chillies and Joker, Energy Coins, 3 Pots Riches
IGT	Wheel of Fortune, 7s Wild, Bill & Ted Excellent Adventure, Cleopatra
Pragmatic Play	3 Buzzing Wilds, Blazing Wilds Megaways, Book of Vikings, Gates of Olympus 1000

Bonuses and Promotions

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Welcome Bonuses

When you create an account at Casumo Casino, you qualify for a welcome bonus. The Casumo Casino promotions give you a headstart by increasing your initial bankroll. 

This offer rewards you with a 100% match deposit of up to $2,000. The bonus cash is spread across the first three deposits. Players also receive 99 bonus spins on the Gates of Olympus slot.

Here is a breakdown of the Casumo offers.

• First Deposit – 100% Up To $500 Plus 99 Bonus Spins
• Second Deposit – 100% Up To $500
• Third Deposit – 100% Up To $1,000

As usual, the bonus has several terms and conditions. The first deposit bonus must be claimed within seven days of registration. You must opt-in to the bonus and make a minimum deposit of $10. The bonus cash and winnings from free spins have a wagering requirement of 30x. 

We liked that you have unlimited time to wager the bonus cash. However, the free spins have a 30-day expiry period. For each spin, you can wager a maximum of $5 or $0.5 per bet line.

Level Up, Cash In

For Canadian players, playing at Casumo is about bonuses and adventure. If you keep coming back, the casino has gifts for you. This promotion is similar to a VIP program that rewards you for everything you do at the casino. After creating an account, you’ll receive 10 points.

After making your first deposit, you’ll receive an additional 50 points. Five more points will be added to your account for using the Casumo sign-in daily. Each game you play rewards one point for each round and 10 points for big wins.

Each point you receive helps you rise through the levels. When you reach a new rank, the casino has several rewards waiting. Unlike cashback offers, these could be bonus spins on certain games or bonus cash.

No wagering requirements are attached to this loyalty program rewards. However, you’ll have seven days to claim the offer before expiration. Valuables should be claimed in the Adventure promo section under ‘Use Now.’

If you reach level 180, the website rewards a Space Crystal for each level up. Seven Space Crystals will automatically change into a Valuable. These Casumo Casino rewards could be real cash, free spins, or bonus money.

Playson Non-Stop Drop

As mentioned earlier, some events are only available for specific providers. This promotion is only available to selected Playson games. 

The prize pool is $3,400,000, with a monthly fund of $280,000. To participate in the event, play one of the slots listed in the terms and conditions. The minimum bet required is $0.20.

Qualifying games can trigger random winners for this event on any spin. The cash prizes are delivered as withdrawable funds within 72 hours. Ensure you check this offer’s full terms and conditions on the promotions page. This offer is valid till June 30th, 2025, at the time of writing.

Playson Short Races

This is another promotion from Playson with a prize pool of $1,300,000. To participate, check the daily and hourly races on selected slot games. Note that this tournament is only available for real money wagers. It runs till June 30th, 2025.

Here are the rewards for regular short races for $375 per race:

Position	Prize
1	$150
2	$50
3-5	$25
6-10	$10

Payment Methods and Transaction Policies

Deposits and Withdrawal Options

Every player wants to deposit and cash out winnings without difficulties. For this to be possible, an online casino should offer multiple banking methods. The security of the transaction is also an essential factor to consider.

Casumo Casino lets Canadians transact using various payment options. The list includes e-wallets like MuchBetter and bank transfers. However, some Casumo Casino players may be disappointed with the lack of cryptocurrencies.

To add funds to your account, click on your balance from the homepage. The minimum amount for all payment options is $10. You may be required to deposit more to claim some bonuses. Here are some deposit methods available.

Deposit Method	Minimum Deposit
Bank Deposits	$10
Visa	$10
Mastercard	$10
MuchBetter	$10
Interac	$10

Withdrawals are only possible if your account has been verified. Ensure you submit the required documents, including your passport. After KYC verification, the minimum amount you can cash out is $20. The casino withdrawal policies don’t state any fees for the transactions.

Withdrawal Method	Withdrawal Time	Minimum Withdrawal
Bank Transfer	Up to 5 days	$20
Interac	Few hours	$20
MuchBetter	Few hours	$20

Speed and Security of Transactions

The casino aims to process withdrawals within a few hours. Once the request is granted, you should expect funds in your account. Note that fast payouts are only possible with a web wallet. For instance, MuchBetter withdrawals are processed instantly after approval. Other options, like bank transfers, can take up to five days.

Casumo Casino payment security has several safety protocols. It starts by partnering with established payment providers for secure transactions. You should also expect data encryption technologies, like TSL, to protect your financial information.

Mobile Experience and Performance

Mobile gaming is the most convenient way to play on the go. Most Canadians prefer playing on the go because it’s convenient. Casinos with apps also have exclusive features and promos for mobile users.

While testing this website, we found the casino has a downloadable app. iOS users can see the iPad and iPhone apps on the App Store. The Casumo Casino app has received a 4.0/5 rating from over 850 reviews.

Android users can download the mobile casino app on the official Casumo website. Unfortunately, it’s not available on the Google Play Store. We liked that Android devices would receive an automatic notification of any updates.

The mobile gaming experience on both platforms reflects the PC Casumo user interface. You’ll have access to all game categories and active promotions. We found the quick shortcuts on the mobile platform helpful. Sports bettors can also use the Casumo sportsbook for wagers.

In addition to the mobile applications, you can access Casumo mobile casino through a browser. The intuitive website adapts to different screen sizes. This ensures better game quality and seamless transition between pages.

Customer Support and Accessibility

Although gambling platforms have FAQs, the section might be missing some information. As a result, online casinos must have additional customer support options. While reviewing this platform, we found a detailed FAQ section. The page has information about deposits, withdrawals, Casumo bonuses, and accounts.

For other queries, you can use live chat or email support through hey@casumo.com. We recommend live chat for quick responses and email for detailed explanations. This 24/7 support option lets you speak to a real person. From our experience, the Casumo Casino customer care support team is knowledgeable and helpful.

Responsible Gambling Resources

Online casino gaming should be an entertaining experience. However, some players may be carried away and eventually suffer from gambling problems. Casumo Casino takes responsibility by encouraging responsible gaming practices through its Play Okay tools. This dedicated page provides safer gambling resources.

You’ll find details on self-assessment and tips for safer gambling. If you already have a gambling problem, you can self-exclude or set gambling limits. The self-exclusion option keeps you away from your account for a certain period. You’ll also find links to Connex Ontario, GamTalk, and Gambling Therapy, among others.

Security and Licensing

Licensing and Regulatory Compliance

In our reviews, we consider a casino’s legitimacy for player security. This step involves checking the website’s casino licensing. We found that the platform is owned and operated by Pret Play Limited. The company is registered and regulated by the Alcohol and Gaming Commission (AGCO) to operate in Canada.

As a licensed casino, the platform adheres to strict industry regulations. These guidelines ensure the safety of players’ personal and financial information. Casumo Casino also uses a highly sophisticated Random Number Generator (RNG). It allows independent RNG testing to ensure fair play for all games.

Player Protection

Casinos need details about players to provide secure gaming services. Casumo Casino collects general personal information, including ID or passport, email, and home address. Its data protection policies limit access to this data to specific individuals. They also have safeguards that notify you of any breaches.

A casino is also responsible for the security of your financial information. This casino implements SSL encryption for transactions. The technology encrypts data before transmitting it over the web.

Final Verdict on Casumo Casino

Casumo Casino has already made its mark in the Canadian gaming industry. The platform has among the best online casino features thanks to several EGR awards. We liked its user-friendly website design and the variety of games in the lobby. This Casumo Casino review summary also found several pros and cons.

The website is licensed in Canada with an AGCO license. It has a dedicated mobile app for smooth gaming on the go. Safe gambling is also a priority for the platform. The dedicated PlayOkay has a lot of information for players.

However, some players might find the 30x requirements for the welcome bonus a bit high. The promotions section also has fewer deals compared to other casinos. Still, Casumo Casino deserves a big try for all its pluses.

FAQs

Should players trust Casumo Casino in Canada?

Yes, the website is registered and regulated by the Alcohol and Gaming Commission (AGCO). This makes Casumo Casino safe for players seeking a trustworthy experience.

Can I claim a no-deposit bonus at Casumo Casino Canada?

No, a deposit is required to claim all available bonuses.

How long is the waiting time for withdrawals at Casumo Casino?

The casino reviews and processes withdrawals within hours. Depending on the payment provider, there’s a waiting period before you receive funds. This could take up to 5 days.

What kind of games can Canadians expect to play at Casumo Casino?

With 3,000+ games, the website has online slots, table games, and a Casumo live casino section. So, there are plenty of options.

Is PayPal a payment method that can be used at Casumo Casino Canada?

No, Casumo Casino doesn’t accept PayPal at this time. However, you can use other options like Interac and Visa.

Will I be allowed to play real money games at Casumo Casino in Canada?

Yes, all titles in the lobby are real money games. Canadian players can deposit and wager on the table, live, and slot games.

Can I play at Casumo Casino without getting the software?

Yes, the platform is available as a website. Players can access it on any device with a browser and internet connection. There’s no need to get the app.

Does Casumo Casino reward players with free spins?

Yes, the welcome offer combines bonus cash and free spins. This offer gives you 99 free spins on the Gates of Olympus slot.

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